Customer Care
We have been taking care of our customers for over 85 years and have the knowledge and high-quality parts on hand to keep your plant running at peak performance.
Service
Our knowledgeable staff is ready to put you and your operation back on track with expert advice, expedited ordering and industry-leading parts access.
Parts
Browse and order parts online using our e-commerce site. You can search based on the equipment you own and easily order whatever parts you may need.
Knowledge Base
A searchable database containing hundreds of service, upgrade, retrofit and other documents from our Concrete Products Division.
Support Contacts
Our knowledgeable staff is ready to put you and your operation back on track with expert advice, expedited ordering and industry-leading parts access. Call the main phone number: (360) 694-1501, then press the extension of the person you’d like to reach.
Service Contact Information
Washington
Service (Manager)
Washington
Jeff Papke
(360) 694-1501 Ext. 469
[email protected]
Washington
Service (Service Coordinator)
Washington
Ann Zagariya
(360) 694-1501 Ext. 639
[email protected]
Washington
Warranty / Returns
Washington
Ann Zagariya (Service Coordinator)
(360) 694-1501 Ext. 639
[email protected]
Washington
Technical Service Representative (Mechanical)
Washington
James Wright
(360) 694-1501 Ext. 367
[email protected]
Washington
Technical Service Representative (Electrical)
Washington
Dave McKee
(360) 694-1501 Ext. 545
[email protected]
Molds Contact Information
GM, Molds Division
Grady Jurrens
(360) 585-8562
[email protected]
BBM Inside Sales
Nicole Doyle
(360) 585-9559
[email protected]
Washington
Parts Sales Manager
Washington
Jay Fenander
(360) 694-1501 Ext. 442
[email protected]
Washington
Mold Sales Representative
Washington
Tommy Zimmerman
(360) 585-8558
[email protected]
Washington
Parts Sales Representative
Washington
Rod Tucker
(360) 694-1501 Ext. 375
[email protected]
Washington
Parts Sales Representative
Washington
Andrea Fordyce
(360) 694-1501 Ext. 301
[email protected]
Washington
Parts Sales Representative
Washington
Benjamin Wilson
(360) 694-1501 Ext. 372
[email protected]
Washington
Mold Sales Representative
Washington
Jenna Bechtel
(360) 585-8556
[email protected]
Washington
BBM Account Manager
Washington
Alex Baley
(360) 905-1614 Ext. 667
[email protected]
Washington
Molds Account Manager
Washington
Craig Coleman
(360) 518-6072
[email protected]
Due to COVID-19, our fall training has been cancelled. Please contact us for additional information.
Training
Columbia’s technical courses are designed to improve the efficiency of every producer’s workforce. Whether at our training center in Vancouver, Washington or through an in-plant course, a Columbia technical school will improve your plant’s productivity.
In-Plant, On-Site
In-plant schools are a great way for your operators to get specialized training on the very equipment they run every day. Specific courses can be tailored for your equipment, including all CPM machines, Model 22, 16, and 1600 block machines, pallet handling systems, cubers, mixers, and all peripheral equipment.
Classroom Education
Columbia Machine technical schools offer a variety of training courses for operators, plant managers and owners. Areas covered include basic block machine operation and machine maintenance, basic electrical to advanced electronics (PLC), and understanding the mixing/batching process.
Online Parts Ordering
Browse and order parts online using our e-commerce site. You can search based on the equipment you own, and easily order whatever parts you may need.
Knowledge base
We're Ready To Help
For more information or questions on any of our concrete products solutions